Contacts

For enquiries and support, you can reach the relevant team at the following:

24/7 Support

Open a ticket OR email [e-mail]

For customer support, please open a support ticket. Alternatively, you can send an email to the above address. Emails sent there will automatically open a support ticket and subsequent replies via email will be synchronized to the ticket. The ticket will be visible in your account if your email is registered with us.

24/7 NOC

[e-mail]

For issues and communication pertaining to our network such as IP, routing, and peering. This is the suggested contact for NOC-to-NOC communication. Customers should open a support ticket instead.

Abuse Department

[e-mail]

For abuse reports pertaining to our network.

General Enquiries

[e-mail]

For all other general enquiries.