> For the complete documentation index, see [llms.txt](https://docs.terabix.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.terabix.net/general/contacts.md).

# Contacts

For enquiries and support, you can reach the relevant team at the following:

## **24/7 Support**

[Open a ticket](https://clients.terabix.net/submitticket.php) OR email `support@terabix.net`

For customer support, please [open a support ticket](https://clients.terabix.net/submitticket.php). Alternatively, you can send an email to the above address. Emails sent there will automatically open a support ticket and subsequent replies via email will be synchronized to the ticket. The ticket will be visible in your account if your email is registered with us.

## **24/7 NOC**

`noc@terabix.net`

For issues and communication pertaining to our network such as IP, routing, and peering. This is the suggested contact for NOC-to-NOC communication. Customers should open a support ticket instead. 

## **Abuse Department**

`abuse@terabix.net`

For abuse reports pertaining to our network.

## **General Enquiries**

`office@terabix.net`

For all other general enquiries.